Customer Services

Supporting every member of your firm to achieve their objectives, delivering brilliant service to their clients and meeting their commercial goals.

Dedicated to your success

We’re committed to providing a first-class service to your business and your people. Following implementation, we will provide you with ITIL-aligned support services, a focused and dedicated customer success manager, and a responsive support team.

COO greets a customer

Meet the customer success team

Kirsten Froise

Customer Success Team Lead

Glyn Bishop

Customer Success Manager

Chris Horsington

Customer Success Manager

Customer Success Manager

Liam Hutchinson

Our Services

Collaborative Innovation

Peppermint recognise that our clients are the best source of innovation in the legal market. We ensure that customers benefit from developments that our community drives. This model of working changes the way legal software is delivered by creating a community approach to legal software development and the legal services.

Professional Services 

Our professional services team will enable you to develop practical and cost-effective legal services upon our highly flexible platform. We use a proven Agile delivery model to deliver services effectively and improve time to value for our customers.

Managed Services

We set high standards for the availability, security and performance of our solutions, leveraging the capabilities of Microsoft’s Cloud. Our Managed Services team actively monitors these standards to make sure that you get the most value from your Peppermint solutions.