Modern law firms need a holistic view of the capabilities and availability of their team to ensure cases, matters, and general tasks are managed efficiently and support ESG strategies.
Leveraging existing personnel data, Peppermint Work Management uses automated analysis of workloads, competencies, experience, expertise, and working patterns to allocate the best person to complete a task to the highest standard with the least delay.
Peppermint Work Management empowers your law firm with the tools to:
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Allocate tasks based on a combination of employee competency levels and capacity, whilst taking working patterns into account.
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Track the progress of tasks and monitor escalations, in a proactive manner. Re-allocate tasks where absence occurs or working patterns change.
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Let your firm’s data on skills and availability decide who is best to perform a task and remove the potential of unconscious bias in work allocation.
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Link tasks to data hosted outside the work management system, for example, Peppermint Case & Matter Management or a third-party system.
Support your firm’s ESG initiatives
Work Management empowers law firms to deliver on ESG strategies and commitments while meeting changing client expectations, by enabling equitable business practices and reducing work allocation bias through automation and objective intelligence.
Extend your Microsoft platform
Peppermint Work Management provides a seamless extension to Microsoft 365 and existing data in the Peppermint platform. This enables quick setup and value realization, saving time and complex data query overheads.
Request a free demo and consultation
Want to see Peppermint Work Management in action? Use this form to request a demo or contact our team.