Work Management
Optimise work assignment for maximum impact and quality with minimal delay.
Tackling allocation with technology
Leveraging existing personnel data, Peppermint Work Management uses automated analysis of workloads, competencies, experience, expertise, and working patterns to allocate the best person to complete a task to the highest standard with the least delay.
Core Capabilities
Peppermint Work Management empowers your firm with tools to:
Allocate & Triage Work Effectively
Allocate tasks based on a combination of employee competency levels and capacity, whilst taking working patterns into account.
Support your Firm’s ESG Initiatives
Deliver on ESG strategies and commitments whilst meeting changing client expectations, by enabling equitable business practices.
Centralise Data
Link tasks to data hosted outside the work management system, for example, Peppermint Case & Matter Management or a third-party system.
Increase Productivity
Track the progress of tasks and monitor escalations, in a proactive manner. Re-allocate tasks where absence occurs or working patterns change.
Reduce Bias
Let your firm’s data on skills and availability decide who is best to perform a task and remove the potential of unconscious bias in work allocation.
Work Management provides modern law firms with a holistic view of the capabilities and availability of their team to ensure cases, matters, and general tasks are managed efficiently to the highest standards while supporting ESG strategies.
Book a demo of Work Management
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