Peppermint’s CX365 Platform

Modern, secure foundations for innovative legal SaaS solutions, underpinned by Microsoft technology.

Peppermint CX365 lets lawyers put client service first

Peppermint CX365 provides law firms with a modular choice of easy-to-use, innovative, and modern applications. Our CX365 platform enables law firms to:

  • Put clients at the heart of the platform so your firm can deliver exceptional client service and adapt to changing client expectations with ease

  • Focus on the lawyer experience with tools that reduce admin and enable users to concentrate on the work that matters most to their clients

  • Create a single source of data to harness the power of AI tools and intelligence, informing better decision making across the firm regardless of role

  • Maximise return on investment in your Microsoft estate, including Office 365 and SharePoint Online, with compatible and intuitive applications for legal business and practice

Peppermint CX365 - your firm’s productivity powerhouse

Peppermint CX365 is designed to meet the unique needs of modern law firms. Built on Microsoft technology, our platform offers a secure, scalable solution that aligns effortlessly with your IT strategy.

With features tailored specifically for the legal sector accessed through familiar interfaces and integrating with tools like Outlook and Teams, our platform enhances user adoption and streamlines workflows.

This allows your team to focus on delivering exceptional legal services without being bogged down by technical complexities.

​ Explore our CX365 Platform

Platform Add Ons

Harnessing AI to revolutionise law firm operations

We are invested in the future of AI by laying the groundwork for continuous innovation and collaborative advancement in the legal sector.

Experience RADIANT - a developed, centralized and reliable platform underpinning Peppermint’s CX365 platform to infuse smart analysis, boosted efficiency & productivity, enhanced client relations, risk mitigation, and more into each of our solutions.

Peppermint is committed to responsible AI.

Revolutionary Approach to Data Intelligence and Advanced Neural Technologies

Peppermint will empower us to stay one step ahead in realising our aspiration of delivering extraordinary experiences to our clients, communities, and colleagues. Peppermint is perfectly aligned with Irwin Mitchell’s agile work processes and wider strategic commitment to the Microsoft platform.
— Garry Dowdle, CIO at Irwin Mitchell

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CX365 Platform

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