Deliver digital client journeys

Peppermint Portal enables law firms to provide an integrated, web-based content management system that can be used to present services to external users.

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Peppermint Portal enables firms to create a responsive, client or prospect-facing portal, and manage content using an intuitive, no-code interface. Peppermint Portal is complete with model-driven forms, views, lists, charts, and dashboards. Once created, your portal can be embedded within your website to provide your clients with a consistent online experience of your firm.

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Peppermint Portal enables law firms to:

Clients can navigate to matters from the portal and take action on related tasks and activities, as well as gain access to billed fees against their matters.
Clients can create new legal service requests from the portal, creating a lead in their Peppermint Client Engagement solution (if applicable).
Accelerate the pace of matter progress by enabling clients to proactively upload documents and action key tasks against matters as required by their legal team.

Lawyers and the wider legal team on a matter can also request actions and documents through the portal.
Clients can access a full activity timeline and easily communicate with their legal team by launching a comment or filling in a form for a new service request.

All communications and document uploads are tracked back to Peppermint.
External users secure access to your data either anonymously or through commercial authentication providers like:
-LinkedIn
-Microsoft
-Facebook
-Google
-Enterprise providers such as Azure Active Directory B2C (Azure AD B2C).
Where desired, the service allows you to customise which data and processes particular users/user groups are able to interact with.