Peppermint ERM
Deliver exceptional client service through enhanced client relationships, retention & satisfaction.
Enterprise Relationship Management
Peppermint’s ERM solution offers sophisticated capabilities for organisations to effectively discern relationship dynamics. It facilitates understanding of who is connected to whom, the depth of those connections, and trends in relationship development. Additionally, it serves as a valuable tool for succession planning, identifying the most suitable individual to assume responsibility for a client relationship.
Core Capabilities
Peppermint Enterprise Relationship Management empowers firms to:
Strengthen Existing Relations
Gain deeper insights into client needs, deliver tailor made services and nurture long-lasting connections.
Retain Clients & Increase Loyalty
Deliver exceptional service by anticipating client needs and stay proactice in addressing client's legal requirements.
Drive Business Growth
Identify new opportunities, track client interactions and leverage internal relationships to expand revenue
Tailor ERM to Unique Needs
Configure weighting and banding scores to ensure the system aligns with your processes and requirements.
Unparalleled Client Satisfaction
Anticipate client needs, provide timely advice, and demonstrate expertise.
Contact Record Management
Innovative signature scraping, automated technology using advanced AI.
Peppermint Enterprise Relationship Management (ERM) is a robust software solution designed to empower law firms in effectively managing and optimising their interactions with clients, prospects, and other key stakeholders. Our solution incorporates automated email signature scraping, which enables passive contact capture and updates, enhancing efficiency.
Book a demo of Peppermint ERM
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