Empowering your law firm to get the most out of Peppermint solutions.
Our customer community
Keeping you in the loop through collaborative innovation
Peppermint recognises that our clients are the best source of innovation in the legal market. We will therefore ensure that you are engaged with our own development programme and benefit from developments that our community drives. This model of working changes the way legal software is delivered by creating a community approach to legal software development and the legal services. The result is greater technology innovation, greater functionality, greater choice and improved ROI.
How we engage with our customers
We strive to continuously support our customers and keep you up to date with the latest features and capabilities while ensuring we understand your needs and priorities. We do this through a variety of channels:
Regular touchpoints with your dedicated Customer Success Manager, ensuring strategic alignment an customer advocacy
Knowledge Centre for detailed product information
Ideas Portal for getting customer input on our development roadmaps
Customer Support Portal for timely and traceable support
Minerva, our Learning Management System for on demand product training