Top UK law firm Foot Anstey selects Peppermint Technology solutions to drive excellence in client experience

UK Law FirmUK Top 200Case ManagementMatter ManagementClient EngagementCX365Foot Anstey

Oct 26

Continuing its upward trajectory, Peppermint Technology has announced a new client partnership, with UK top 100 firm Foot Anstey LLP. The firm will roll out Peppermint’s Client Engagement and Enterprise Portal solutions to underpin its strategic initiatives around client experience and business development.

With a team of over 500 staff, Foot Anstey has experienced a period of significant organic growth, achieved through a successful sector strategy and a singular focus on being an enabler of client ambition.

As a next step in delivering on its objectives, the firm will implement Peppermint’s CRM module to build a true 360-degree view of its clients – creating a cornerstone for insights-driven marketing and business development activities. The portal capabilities will play an integral role in making information accessible for clients to empower collaboration and transparency.

Dave Bloor, CTO at Foot Anstey comments: “The Peppermint proposition is very convincing – deep legal expertise combined with a powerful technology platform that connects seamlessly with both our core business systems and our lawyers’ productivity tools. This will future-proof our investment.”

James Treloar, executive director digital delivery at Foot Anstey says: “Our clients expect, and consistently have, a superior experience when working with Foot Anstey. We’re very proud to have one of the highest net promoter scores in the industry.

“Peppermint’s Client Engagement and Enterprise Portal solutions will help us nurture and enhance these valuable client relationships even more moving forward. It will also expand our ability to offer a more sophisticated digital experience.”

Tony Cox, chief sales and marketing officer at Peppermint Technology adds: “When engaging with the Foot Anstey team we were able to clearly demonstrate that the Peppermint platform supports how lawyers want to work. This is crucial for long-term adoption of a CRM solution and for maximising its business benefits. We’re thrilled to be part of Foot Anstey’s transformation journey as a trusted partner and welcome them to the Peppermint community.”

Please note that not all solutions referenced in this press release are available in the US

About Foot Anstey

A top 100 UK law firm Foot Anstey enjoys a reputation as an energetic, proactive firm, combining technical efficiency with a problem-solving approach. This is supported by their top band rankings in independent legal directories, Chambers UK and Legal 500. They operate out of seven locations across the South West, South Coast and London and have over 500 staff. Website Twitter