Matt O’Callaghan, chief client officer at Peppermint North America, articulates what modern CRM should look like in the legal industry. Understanding the need for technology can revolutionize how your firm functions. Learn how to recognize common signals to upgrade CRM, and what your new solution should deliver.

Taking a data-driven approach to resource and task allocation is key to championing a bias-free environment and improving retention, argues Chris Jefferson, director of sales and marketing at Peppermint: with contributions from Emily Farrow and Clare Bonsall, also at Peppermint.

This article focuses on some of the business development features of Client Engagement, our modern, Microsoft-based CRM solution built exclusively for law firms. We will specifically explore four key aspects of Client Engagement, shedding light on how each aspect contributes to successful business development endeavors.

In the ever-evolving world of law firm business development, it's crucial for us to stay ahead of the curve and explore innovative strategies and technologies. While attending the recent LSSO RainDance 2023 conference in Chicago, I picked up on an interesting perspective.

We sat down with Beverley Hinchliffe, Executive Assistant at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

In today's fast-paced legal landscape, staying ahead of the competition requires a proactive approach to client engagement and optimized management of the new client lifecycle. Peppermint Client Engagement is the cutting-edge, Microsoft-based marketing and business development suite designed specifically for law firms like yours. We deliver a comprehensive solution that empowers your firm with the tools and capabilities necessary to thrive in this digital era. 

We sat down with Sara McGreevy, Senior Project Manager at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Maryanne Orchard, Business Coordinator at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

In this article, we will discuss three primary reasons why marketing leaders are adopting Peppermint Client Engagement to transform their marketing efforts.

As you will already know, it’s a great feeling being in the right place at the right time!

Tony Cox, Director of Business Development at Peppermint, had this experience personally when approached five years ago to join Peppermint to help drive a refocus on large law firms and our shift to a modular product set – making it easier for large firms to make the most of each of our core products in the order, and at a pace, that was best for them.

We sat down with Paula Chopra, Integrations Analyst at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Emily Malbon, Support Team Lead at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Helen Williams, People Performance Advisor at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Alex Paul, Project Manager at Peppermint Technology, to get to know a bit more about him and hear about what makes life at Peppermint so great!

We sat down with Sarah Kemp, Head of Product Enablement at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Russell Bell, Senior CRM Solution Specialist at Peppermint Technology, to get to know a bit more about him and hear about what makes life at Peppermint so great!

When law firm Cripps realised its profitable property management practice was in need of a process upgrade, the firm looked to its existing technology provider for a solution. Innovation manager Rob Tyler and partner Ben Johnston outline the ways Peppermint Technology helped guide the firm towards a better reporting and document automation solution.

We sat down with Emma France, Product Manager at Peppermint Technology, to get to know a bit more about her and hear about what makes life at Peppermint so great!

We sat down with Stephen Horan, IT Ops Support Analyst at Peppermint Technology, to get to know a bit more about him and hear about what makes life at Peppermint so great!

In the age of virtual working, ‘digital fatigue’ has never been more of a threat to professional services, and getting the greatest value out of technology systems has never before been more important. Mike Walker, chief technology officer at Peppermint Technology, says law firms should be looking to bring their vital information into a single, connected platform if they want to solve both issues.